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Questions on a product, your subscription, or methodology. Send them through. We reply within 12 hours.

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Telegram. The fastest channel

Reach us on Telegram for the fastest response. Most questions resolved within market hours.

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Email

For billing, account matters, or anything requiring a record.

arsalan@trading-robot.team
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Response time

Every message is answered within 12 hours. Time zone differences occasionally extend this. Thank you for your patience.

Maximum wait: 12 hours
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Common questions

How do I access the instrument after subscribing?+
You will receive two emails. One from Shopify confirming your order. One from TradingView containing the activation link. Click the TradingView link and the instrument is added to your account immediately. The process typically takes under one hour. Maximum wait is 12 hours.
Do you offer refunds?+
No refunds. Read the product page. Watch the demos. Review the FAQ before purchasing. All products are digital and access activates the moment payment clears. Questions before buying? Message us on Telegram.
The instrument is installed but no signals appear. What should I do?+
Usually one of three causes. The asset or timeframe is outside the supported range. The chart has insufficient history — scroll left to load more bars. Or the instrument is obscured by another script. Send a screenshot on Telegram and we will resolve it.
Is there a free trial?+
No trial. Every training video is freely available on the Results and Products pages. You see exactly how the signals perform under live market conditions before you commit. Transparency, not pressure.
Can I use the instrument across multiple TradingView accounts?+
Each subscription covers one TradingView account. Need a second? Message us on Telegram and we handle it individually. Do not share your invitation link — sharing revokes access for both accounts.

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